Updated 18 July 2026
Contact Us
Corrections first, everything else after. If a price, a set of hours or a nutrition figure on this site is wrong, telling us is the single most useful thing you can do — it gets fixed on the next rebuild.
Report an error
Wrong price, outdated hours, an item that no longer exists. Include the city if you can.
Questions & feedback
Something missing from the site, or a tool that would be useful? We read all of it.
Business
Advertising and data enquiries. No guest posts, no paid links.
Send Us a Message
Prefer your own mail app? Write to hello@timsmenus.ca directly.
What to Expect
We reply within two business days to anything that needs an answer. Corrections are often actioned before the reply arrives, because the fix goes into the data and the site rebuilds weekly — so the page is right again on the next cycle rather than whenever someone gets round to editing it.
One thing worth knowing before you write about a price: every Tim Hortons is franchise operated and sets its own prices. A figure that differs from the one on your receipt is frequently a genuine local difference rather than an error on our part. Telling us the city or the restaurant is what lets us tell the two apart.
We Cannot Help with Orders
Independent site. Not affiliated with Tim Hortons. We do not take orders, process payments, issue refunds, manage Tims Rewards accounts or resolve complaints about a restaurant. For any of that, contact Tim Hortons through timhortons.ca or speak to the restaurant that served you — they are the only ones who can actually act on it.
Contact Questions
How do I report a wrong price?
Use the form on this page and include the item name and the restaurant or city where you saw the different price. Prices are set per franchise, so "different from mine" is often correct rather than wrong — the location is what lets us tell those apart.
How quickly do you reply?
Within two business days for anything that needs an answer. Corrections often get fixed before the reply goes out, since the site rebuilds weekly and a data fix lands on the next cycle.
Can you help with an order, refund or complaint?
No — we have no connection to Tim Hortons and no access to any order, account or gift card. Those go to Tim Hortons directly through timhortons.ca or the restaurant that served you.
Do you accept guest posts or paid links?
No. There are no paid placements, sponsored items or link arrangements on this site, and unsolicited pitches will not get a reply.
Can I use your data or screenshots?
For personal reference, freely. For republishing at scale, ask first — the menu data took real work to assemble and verify. Tim Hortons trademarks are not ours to license in either case.